Pre-Litigation Law Firm Collection Action

In head-to-head competitions with large collection agencies, we outperform them by a significant margin in pre-litigation collection action.  Being a law firm, we create a higher sense of urgency in debtors because they believe and we in fact do pursue suit-worthy accounts in court if they don’t pay voluntarily.  Our “all bite, no bark” approach starts in this collection-action phase.  We are respectful and helpful and are able to resolve more accounts with more good will than a collection agency.

We begin the collections process by sending the delinquent debtor a law-firm demand letter, and then following up with a phone call if he or she does not call us first.

Our initial objective is to give the debtor an opportunity to take care of the debt voluntarily. If the debtor speaks with us, we make suitable payment arrangements, offering a discounted settlement or payment arrangements if cooperative financial disclosure shows an inability to pay the full debt.

If the debtor fails to communicate with us or refuses to pay voluntarily, we identify an enforcement avenue, obtain client instructions to do so, then sue, obtain and enforce judgment. See Court Enforcement.

Contingency based collection means that payment for our work is contingent upon our success. If we are unsuccessful in our attempts to collect, you pay no fee.

Testimonials

I supervised the legal work of Todd Christensen for The Bank of Nova Scotia’s Regional Collection Centre in Ottawa, Ontario back in 1994-1995. . . . The collection agencies we usually used for the files assigned him regularly settled the claims for a discount and often generated complaints from our customers whose business we hoped to win back when times were better for them. On files agencies would have compromised, Todd recovered not only 100 percent of the amount owing, but also collection costs. And we had not one complaint from our customers about how he treated them.

- Robert Kirby