Team of Legal and Collection Experts

Todd Christensen

LL.B, M.B.A., Barrister & Solicitor

Todd Christensen was determined to become a successful business owner since his early teenage years. To prepare himself, he sought the best education possible for the role. In 1991 he graduated from The Richard Ivey School of Business and Western Law’s combined law/MBA programme having won several academic and extra-curricular honours. After graduating, he spent four years in law, earning a reputation as a skilled commercial litigator while pioneering the unique approach to debt collection now being undertaken by CLF.

To keep on track with his career plan, he joined an international consulting firm in 1995 to gain business experience. After completing a number of long-term assignments that dramatically improved the profitability of large client-companies (most recently The Boeing Company’s military helicopter division) he resigned from that firm at the end of 2002. At that point he supported his family working as an independent consultant half-time while setting up and carrying out the pilot for CLF.

 

Greg Storey

Greg Storey is the President of Collectrite and the key player in working with Mr. Christensen to augment CLF’s proven legal process with services that are the strength of a good collection agency.

In 1990, Greg started his first full-time job as a collector for Creditel of Canada at their head office in Toronto, quickly moving from Junior Collector to one of the most productive and respected Senior Collectors in the industry. In 1993, he joined Canadian Bonded Credits, and was again promoted to Collections Supervisor to take on a managerial position at their Hamilton office.

Collectrite recruited Greg in 1996 to turn around what was then a small, declining regional collection agency.  Greg succeeded brilliantly, making Collectrite consistently one of the top-performing collection agencies for large credit granters, often out-performing large national collection agencies Collectrite competes against.  Mr. Storey did this by moving away from the traditional yell-and- scream sweatshop to a technology-driven, more-bite-less-bark, work-smarter-not-harder environment. 

Mr. Storey immediately saw the approach to debt collection that Mr. Christensen had developed as a perfect fit with what he had developed at Collectrite; a marriage of collection-agency efficiency and investigative capability with law- firm clout, dignity, and sustainable competitive advantages versus traditional debt collection practices.

Contingency based collection means that payment for our work is contingent upon our success. If we are unsuccessful in our attempts to collect, you pay no fee.

Testimonials

I supervised the legal work of Todd Christensen for The Bank of Nova Scotia’s Regional Collection Centre in Ottawa, Ontario back in 1994-1995. . . . The collection agencies we usually used for the files assigned him regularly settled the claims for a discount and often generated complaints from our customers whose business we hoped to win back when times were better for them. On files agencies would have compromised, Todd recovered not only 100 percent of the amount owing, but also collection costs. And we had not one complaint from our customers about how he treated them.

- Robert Kirby